eSIM Frequently Asked Questions

Everything you need to know before and during your trip: compatibility, installation, WhatsApp, unlimited data and 24/7 support. Clear answers about the USA eSIM, the Europe eSIM and the International eSIM from MiSimCard.com.

Updated: October 2026

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Most asked questions

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Before you buy your eSIM

What is an eSIM and how does it work?

An eSIM is a digital SIM built into your phone. Instead of inserting a chip, you scan a QR code and your phone downloads the data plan. When you arrive at your destination you connect to local 4G/5G networks, with no roaming and without removing your usual SIM. Read the complete eSIM guide.

Why use an eSIM instead of my carrier’s roaming?

Because you pay once, a final price, with no contracts and no surprise bills when you get home. With MiSimCard.com you get unlimited data with plans from USD 2.89, your eSIM arrives instantly and you keep using WhatsApp with your usual number. Carrier roaming is usually charged per day or per MB and can be much more expensive.

Which eSIM should I buy for my trip?

Choose based on your destination:

If you’re only going to the USA or only to Europe, that destination’s eSIM costs less than the International one. Not sure? Message us on WhatsApp and we’ll help you 24/7.

Why buy your eSIM from MiSimCard.com?

Because we’ve been featured in El Tiempo and Clarín. You pay through a secure checkout with card, Apple Pay or Google Pay, get your eSIM instantly by email, and we’re here for you 24/7 on WhatsApp. MiSimCard.com is a company registered in the United States (Orlando, Florida).

Is the data unlimited?

Yes. You browse with no data cap every day of your plan, with no top-ups and no surprises. Use WhatsApp, Google Maps, Instagram or iMessage without worrying about your data.

Can I buy my eSIM in advance?

Yes, and we recommend it: you have 12 months from purchase to install and use it, and your plan days start counting when you arrive at your destination, not when you buy. Buy it today, keep the email with your QR and scan it 1 day before you travel.

Traveling as a family or group: do I need one eSIM per person?

Yes: each eSIM is installed on a single phone, so you need one for every phone you want to connect. You can buy them all in the same order by adding one eSIM per person to your cart, and you instantly get a QR code for each one. That way everyone has their own unlimited data and keeps their usual WhatsApp.

Can I buy an eSIM for someone else or give it as a gift?

Yes, and it makes a great gift for any traveler. Buy it with your email and forward them the email with the QR code: they scan it on the phone they’ll travel with, 1 day before their trip.

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Compatibility: does your phone have eSIM?

How do I know if my phone is eSIM compatible?

Dial *#06#: if an EID number shows up, your phone has eSIM. With your phone unlocked and updated, you’re ready to travel connected. See the list of compatible phones.

Which phones have eSIM?

Most mid-range and high-end phones from recent years: iPhone XR, XS and later; Samsung Galaxy S20 and later, plus Galaxy Z Flip and Z Fold; Google Pixel 3 and later, and many Motorola, Xiaomi and Oppo models. Confirm it in seconds by dialing *#06#. Is your iPhone compatible?

Can I travel connected even if my phone doesn’t have eSIM?

Of course! With a physical SIM card from MiSimCard.com you get unlimited data for the USA, Europe, Mexico and more destinations. Message us on WhatsApp and we’ll help you choose.

Did the EID show up?Your phone is compatible: pick your eSIM and get it instantly.
See eSIMs and prices

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eSIM for the USA

What’s the best eSIM for traveling to the USA?

The MiSimCard.com USA eSIM: unlimited 4G/5G data nationwide on the main US networks, with no roaming, from USD 2.89. It arrives instantly, you keep using WhatsApp with your usual number and you get 24/7 support if you need it.

How much is the USA eSIM?

From USD 2.89 for 1 day. Choose 1 to 14 days or 30 days and pay once: final price, no contracts and no extra fees. For example, 7 days cost USD 22.99, 14 days USD 28.99 and 30 days USD 29.99, so a full month works out to less than USD 1 a day. See USA eSIM prices.

Where in the USA does it work?

Across the continental United States: New York, Miami, Orlando, Los Angeles, Las Vegas, San Francisco, Chicago, Washington D.C. and more. Check our guides to the eSIM for New York and the eSIM for Miami.

I’m going to the USA, Mexico and Canada: do I need three eSIMs?

No. With the North America eSIM you get unlimited data in all three countries with a single eSIM, from USD 3.99.

USA eSIMUnlimited 4G/5G data across the USA · From USD 2.89
Buy USA eSIM

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eSIM for Europe

What’s the best eSIM for traveling around Europe?

The Europe eSIM: one eSIM with unlimited data to move between Spain, France, Italy, Germany, Portugal, the Netherlands, Greece and many more countries, with no roaming and no SIM swapping. Why it’s the best eSIM for Europe.

How much is the Europe eSIM?

From USD 2.89 for 1 day. Choose 1 to 15 days, 20, 25 or 30 days, and pay once, with no contracts and no extra fees. For example, 7 days cost USD 20.99, 15 days USD 25.99 and 30 days USD 34.99, less than USD 1.20 a day. If you’re only going to Spain, there’s also the Spain eSIM from USD 2.89. See Europe eSIM prices.

Does the Europe eSIM work in the UK, Switzerland and Türkiye?

Yes. Besides the European Union countries, it works in the United Kingdom (England, Scotland, Wales and Northern Ireland), Switzerland, Norway, Iceland, Liechtenstein and Türkiye. See the full list on the Europe eSIM page.

Do I need to change eSIM when crossing borders in Europe?

No. Your Europe eSIM connects automatically to each country’s local network when you cross the border. You don’t need to set anything up or buy another plan.

Europe eSIMOne eSIM with unlimited data for all of Europe · From USD 2.89
Buy Europe eSIM

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International eSIM

What is the International eSIM?

It’s a single International eSIM with unlimited data for 80+ countries across the Americas, Europe, Asia, Africa and Oceania. Ideal if your trip spans several continents. From USD 7.99, for 1 to 30 days.

Which countries does the International eSIM cover?

80+ countries, including Argentina, Brazil, Chile, Colombia, Mexico, Canada, Spain, France, Italy, Germany, the United Kingdom, Türkiye, Japan, South Korea, Thailand, the United Arab Emirates, Australia and South Africa. See the full list on the International eSIM page.

Should I get the International eSIM or a single-destination eSIM?

It depends on your route:

  • One destination, for example only the USA or only Europe: that destination’s eSIM costs less, from USD 2.89. See the USA eSIM and the Europe eSIM.
  • Several continents on the same trip, for example Europe and Asia, or South America and Europe: the International eSIM, from USD 7.99, because one eSIM and one QR keep you connected in every destination.

When should I install the International eSIM?

1 day before you travel, like all our eSIMs. That way you make the most of every day of your plan in all your destinations.

International eSIMOne eSIM with unlimited data for 80+ countries · From USD 7.99
Buy International eSIM

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Installing and activating your eSIM

When will I receive my eSIM?

Instantly, right after checkout. It arrives at your order email from activacion@misimcard.com, with the QR code and the installation instructions in PDF.

When should I install my eSIM?

Scan the QR 1 day before you travel, on Wi-Fi and from the phone you’ll use on your trip. That way you’re connected as soon as you land.

When do my plan days start counting?

Your plan days start counting when you arrive at your destination, not when you buy. That’s why we recommend scanning the QR 1 day before you travel.

How do I install and activate the eSIM on iPhone?

  1. Connect to Wi-Fi.
  2. Open the email with your QR on another screen (computer or tablet) or print it.
  3. On your iPhone go to Settings > Cellular (or Mobile Data) > Add eSIM > Use QR Code.
  4. Scan the QR and confirm.
  5. Under Cellular Data choose the MiSimCard.com eSIM and turn on Data Roaming for that line.

The PDF in the email includes a step-by-step guide with pictures.

How do I install and activate the eSIM on Android (Samsung, Google Pixel)?

  1. Connect to Wi-Fi and open the QR on another screen.
  2. Samsung: Settings > Connections > SIM manager > Add eSIM > Scan QR code.
  3. Google Pixel: Settings > Network & internet > SIMs > Add SIM > Download a SIM.
  4. Scan the QR, confirm and choose the eSIM for mobile data.
  5. Turn on Data Roaming for the eSIM line.

On other Android phones the menu is similar: search for “SIM” or “eSIM” in Settings.

Do I need internet to install the eSIM?

Yes. To download the eSIM you need a stable connection: Wi-Fi at home, at the hotel or at the airport. Once installed, it runs on the eSIM’s data at your destination.

Should I turn on data roaming?

Yes, turn it on for the MiSimCard.com eSIM line: that’s how it connects to local networks, at no extra cost. On your usual SIM you can leave it off.

I’ve arrived: how do I connect?

  1. Choose the eSIM line for mobile data.
  2. Turn on Data Roaming for the eSIM line.
  3. Done: you’re browsing with unlimited data.

If you need help, our tech support is available 24/7 on WhatsApp at your destination, with your order number: +1 (305) 447-8004.

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WhatsApp, data and calls with your eSIM

Can I keep using WhatsApp with my number?

Yes. WhatsApp keeps working with your usual number: it just uses the eSIM’s data to connect. You can chat, call and video call just like at home.

Can I use my physical SIM and the eSIM at the same time?

Yes, if your phone is Dual SIM (most eSIM phones are). Keep your usual SIM to receive calls and texts, like your bank codes, and choose the eSIM for mobile data.

Can I make calls with the eSIM?

Yes: call and video call over WhatsApp, FaceTime, Google Meet or any app you like, at no extra cost. And you can keep your usual SIM active to receive your bank’s texts.

How fast is the eSIM?

You connect to each country’s 4G/LTE and 5G networks, depending on local coverage and your phone’s compatibility. You get the best signal in cities and towns to browse, use maps and make video calls.

Can I share internet with other devices (hotspot)?

Yes, with plans like the USA eSIM, which lets you share up to 1.5 GB per day with your laptop or tablet. Each eSIM’s page shows how much you can share.

What happens when my plan days run out?

Your plan simply ends on its own, with no automatic renewals and no extra charges. If your trip gets longer, buy another plan for your destination and it arrives instantly. Once you’re back home, you can delete the eSIM in your phone’s settings.

Can I top up or add more days?

Yes. If your trip gets longer, buy another plan for your destination on our website: it arrives instantly by email with its instructions.

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Payments and 24/7 support

Can I buy from my country? How do I pay?

Yes, you buy online from any country: Colombia, Mexico, Argentina, Chile, Peru, the USA, Spain and more. Pay by credit or debit card (Visa, Mastercard, American Express, Diners Club, Discover, JCB), Apple Pay or Google Pay. In Colombia you can also pay with Llave Bre-B or QR code, only through the MiSimCard Colombia WhatsApp.

Is the price final?

It’s the final price: you pay once, with no contracts, no monthly fees and no roaming charges.

What if my travel dates change?

No problem: you have 12 months from purchase to use your eSIM, so just keep it for your new dates and scan the QR 1 day before you travel. You don’t need to tell us or do anything. You can also give it to someone else.

Where do I find the email with my eSIM?

It arrives instantly at your order email from activacion@misimcard.com, with your QR code and the installation guide in PDF. If it’s not in your main inbox, look in Promotions or write to info@misimcard.com with your order number and we’ll resend it.

How do I contact MiSimCard.com?

On WhatsApp, 24/7. To buy or choose your eSIM: +1 (786) 840-1266. If you’re already at your destination, tech support: +1 (305) 447-8004. For business, affiliates or invoices: info@misimcard.com. See all contact options.

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Choose your eSIM and stay connected

Unlimited 4G/5G data, no roaming and no contracts. Pay once and get your eSIM instantly.

Top seller

USA eSIM

  • Unlimited data across the USA
  • New York, Miami, Orlando, Los Angeles, Las Vegas and more

From USD 2.89

Buy now
Best seller

Europe eSIM

  • One eSIM for all of Europe, no roaming
  • Spain, France, Italy, Germany, United Kingdom, Switzerland, Türkiye and more

From USD 2.89

Buy now

Prices by trip length (USD)

eSIM1 day7 days30 days
USA eSIM2.8922.9929.99
Europe eSIM2.8920.9934.99
International eSIM7.9926.9959.99
Mexico eSIM3.9921.9947.99
North America eSIM3.9923.9947.99

Final prices in USD per eSIM, with unlimited data. You’ll find more plan lengths on each eSIM’s page.

More popular destinations

eSIM glossary

The words you’ll see when buying and installing your eSIM, explained simply.

eSIM
A digital SIM built into your phone. It’s installed with a QR code, no physical chip needed.
EID
The number that identifies your phone’s eSIM. If it shows up when you dial *#06#, your phone has eSIM.
IMEI
Your phone’s unique number. It also shows up when you dial *#06#.
QR code
The image we email you to install your eSIM.
Roaming
Using a network in another country. With your eSIM you pay a fixed price, with no roaming charges from your carrier.
Unlocked phone
A phone without a carrier lock that accepts SIMs from any company.
Dual SIM
A phone that uses two lines at once, for example your physical SIM and the eSIM.
Hotspot
A feature to share your phone’s internet with other devices.
4G/LTE and 5G
High-speed mobile network technologies.
Unlimited data
You browse with no data limit every day of your plan, with no top-ups.

Didn’t find your answer?

We’re here for you 24/7 on WhatsApp.

24/7

Before you buy

We help you choose your eSIM based on your destination, your days and your phone.

+1 (786) 840-1266

Already at your destination?

24/7 tech support at your destination, every day of the year. Have your order number ready.

+1 (305) 447-8004

Business, invoices or QR resend

Write to us with your order number and we’ll reply by email.

✉️ info@misimcard.comSee all contact options →